Setting up SPF, DKIM and DMARC at easyname: Control Panel and CloudPit
Domain at the Austrian hoster easyname: where the DNS records live (old Control Panel or new CloudPit), which SPF record is set automatically, how to activate DKIM — and how the DMARC record is added.
At easyname the DNS records live in two places depending on the interface: in the Control Panel under Domains → "DNS" next to the domain → "Add DNS record", in the new CloudPit via "MORE" next to the domain → "DNS Management" → "Add record". If you use easyname's mail servers, the SPF record is already set automatically according to easyname; DKIM you activate yourself, and the DMARC record you create as a TXT record _dmarc.
Important for both interfaces: the Name field only contains the part before the domain (e.g. _dmarc); easyname appends the domain automatically. For records on the domain itself the field stays empty or gets an @. According to easyname, changes are visible in the system immediately; global propagation takes up to 24 to 48 hours.
Step 1: Open DNS management
- Control Panel: log in → Domains menu → click "DNS" next to the domain → "+ Add DNS record". Fields: Type, Name, Value (Priority only for MX).
- CloudPit: log in → click "MORE" next to the domain → "DNS Management" → switch from automatic to manual management if necessary → "+ Add record".
Step 2: SPF
According to easyname, the SPF record is set automatically when you use easyname's mail servers — you find it as a TXT record starting with v=spf1. The two interfaces set different values:
your-domain.atv=spf1 include:spf.easyname.com -allyour-domain.atv=spf1 a mx include:secure-mailgate.com ~allAdd further sending services (newsletter, shop, Microsoft 365) to the existing record as additional include entries — easyname says so itself: do not create a second SPF record. What that looks like: Creating an SPF record, Several sending services in one SPF.
Step 3: DKIM
For easyname mailboxes you switch on DKIM yourself in the Control Panel: Domains → E-Mail → "DomainKeys Identified Mail (DKIM)" — one click according to easyname; easyname then sets key and DNS record itself. For external sending services you create their DKIM records (usually CNAME) in DNS management: Name = selector plus ._domainkey, type CNAME or TXT, value as provided by the service.
Step 4: DMARC
You create the DMARC record in DNS management as a TXT record: Name _dmarc, Type TXT, Value:
_dmarc.your-domain.atv=DMARC1; p=none; rua=mailto:dmarc@your-domain.atStep 5: Check
After saving — at the latest after 48 hours — check the domain from the outside: SPF syntax, DKIM selector, DMARC. Then send a test email to a Gmail mailbox and open "Show original": spf=pass, dkim=pass, dmarc=pass. If mail still lands in spam, easyname itself names the shared sender IP of its mail servers as a further cause — then the look at all causes helps.
Frequently asked questions
Where do I find the DNS settings at easyname?
In the Control Panel under Domains → "DNS" next to the domain; in CloudPit via "MORE" next to the domain → "DNS Management" (switch to manual management if necessary). New records via "Add record" with Type, Name and Value.
Which SPF record does easyname set?
Automatically when using the easyname mail servers: in the Control Panel v=spf1 include:spf.easyname.com -all, in CloudPit v=spf1 a mx include:secure-mailgate.com ~all. Add further services to this one record, never create a second one.
How do I activate DKIM at easyname?
In the Control Panel under Domains → E-Mail → "DomainKeys Identified Mail (DKIM)" with one click; easyname sets key and DNS record. In CloudPit look for the switch under E-Mail or ask support, then verify with a test email.
Does easyname create DMARC automatically?
The support articles describe DMARC as a record you create yourself as a TXT record _dmarc. Start with p=none and a reporting address, tighten after the observation phase.