Terms of Service

Version: 3 September 2026 · Provider: Mani IT e.U., owner Florian Mani, Dr.-Bilcik-Gasse 14, 3100 St. Pölten, Austria (further details in the imprint). This is a courtesy translation — in case of discrepancies, the German version prevails.

1. Scope

These terms govern the use of mailampel.com, in particular the paid domain monitoring. They address both businesses and consumers; provisions applying to only one group are marked accordingly. Deviating terms of the customer do not apply.

2. Free services

The one-off domain check, the email report and the ongoing monitoring of the first domain of an account are free of charge. There is no legal claim to free services; they may be changed or discontinued at any time. Results are generated automatically from public DNS data and provided without warranty. The header check (evaluation of pasted email headers, entirely in the user's browser) and the test address (evaluation of the headers of a test email sent to us) are free of charge as well.

3. Paid service: domain monitoring

The monitoring checks the mail security settings of the registered domains (SPF, DKIM, DMARC, MTA-STS, TLS-RPT, DNSSEC, MX and related records) once a day. If the domain runs a website, HTTPS reachability and the validity of the TLS certificate are checked as well; where publicly available, also the expiry date of the domain registration. If the state deteriorates compared to the last check, a warning email is sent; regular status reports (daily, weekly or monthly) can be configured in addition. Management happens in the dashboard; teams share domains, and team domains are paid for by the team owner.

4. Prices

Every domain beyond the free first one costs €5 per month or — with yearly billing — €50 per year. All prices are final; as a small business under § 6 (1) 27 of the Austrian VAT Act, no VAT is charged. Volume pricing can be agreed individually from around 10 domains.

5. Conclusion of contract, billing, quantity adjustment

The contract for paid monitoring is concluded when the customer completes the purchase in the dashboard. Payment is processed by Stripe; payment details are entered directly with Stripe and never reach our servers. The subscription covers the number of paid domains: when a domain is added or ended, the quantity of the running subscription is adjusted and billed pro rata. Invoices and receipts are issued by Stripe, delivered by email and also available in the dashboard.

6. Term and cancellation

The subscription renews automatically for the respective billing period (month or year). It can be cancelled at any time effective at the end of the current period — via the Stripe customer portal (dashboard → billing) or by ending all paid monitors. Periods already paid remain usable until they end; there is no refund for the remainder of a period. Statutory rights — in particular the right of withdrawal under section 7 — remain unaffected.

7. Right of withdrawal for consumers

Consumers within the meaning of the Austrian Consumer Protection Act may withdraw from the contract within 14 days of its conclusion without giving reasons — informally, for example by email to kontakt@mailampel.com. Sending the notice in time is sufficient.

Monitoring starts immediately after purchase, i.e. before the withdrawal period expires. If a consumer withdraws after the service has begun at their request, a proportionate amount for the service provided until withdrawal is payable; the rest is refunded. Consumers give this express consent to early performance and the acknowledgement of losing the right of withdrawal by ticking a box at purchase; both are recorded with time and wording.

8. Customer obligations

Customers may only monitor domains they are responsible for or authorised to monitor. The email address of the account must be able to receive mail — warnings and reports are delivered there only.

The header check and the test address are intended for your own messages and your own systems. Headers or messages of third parties may only be entered or forwarded with their permission. Automated querying and bulk sending to test addresses are prohibited; we may restrict access in case of abuse.

9. Availability, warranty, liability

The service is operated with great care, but uninterrupted availability is not guaranteed. Results are based on public DNS responses at the time of checking and may deviate due to circumstances beyond our control; they replace neither your own checks nor individual advice. Liability for slight negligence is excluded, except for personal injury. Towards businesses, liability is additionally capped at the fees paid for the service in the preceding twelve months. Mandatory statutory consumer rights remain unaffected.

Templates, review hints and prepared texts for AI tools (“AI prompts”) generated by mailampel are non-binding aids. They do not replace professional review. Checking, adapting and implementing them — in particular DNS records an AI tool proposes on that basis — is the user's responsibility. mailampel itself transmits no data to AI services; the terms of the respective AI tool apply to its use.

10. Changes to these terms

Changes are announced by email to the account address or clearly on the next sign-in. If the customer continues to use the paid service after the announced effective date, the changed terms apply; otherwise the customer may cancel effective at the end of the period.

11. Governing law and jurisdiction

Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. For businesses, the place of jurisdiction is St. Pölten; for consumers, the statutory places of jurisdiction apply, and mandatory protective provisions of an EU consumer's state of residence remain unaffected.

12. Dispute resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. Please address complaints directly to kontakt@mailampel.com.